Option 1:

1. Please send an email to esupport@iThink.co with your domain name, email address, and a detailed description of your question. Be sure to copy and paste any error messages you’re encountering, and explain the issue as you would in a phone conversation.

2. A Support Ticket will automatically be created in the Google Workspace support Help Desk, a Ticket ID will be generated, and you will receive an acknowledgement email for the Support Ticket created.

3. The Think Support team is available 24/7 to handle customer inquiries, and you can expect a prompt response from them. Rest assured!

Option 2:

1. If you're using the Think Support Help Desk for the first time, click "Sign Up" on the right-hand side (RHS).

2. Set up a username and password for the Think Support Help Desk, then click on "New Support Ticket" to proceed.

3. A Support Ticket will be created in the Think Support Help Desk, a Ticket ID will be generated, and you will receive an acknowledgement email confirming the creation of the Support Ticket.

4. The Think Support team is available 24/7 to address customer queries, and you will receive a response as quickly as possible. Rest assured!

5. While Option 1 is simpler, the advantage of Option 2 is that you can log in to the Think Support Help Desk at any time and have access to your Ticket History, Profile, and more.